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Hello,

Hello,

I know this was written 10+ years ago. Thought I'd report back in 2023. I haven't used the pen yet (came here when researching care of the pen). But I just received mine today. It seems the company has probably grown since you've written this. Here was my experience.

I visited the site there appears to be numerous types of pens and accessories (piston pens, non pump pens, etc.), though many are out of stock. I wanted the G-Nib pump pen, and that was in stock. I had the option to add an "overfeed" which allows you to get the most flex for thicker lines. Sounded neat, so I added it on. Put my order in.

Shortly thereafter.. next day or so... got an email said it shipped and had tracking info. After that two weeks went by and there was no movement. It appeared the pen never got put in the mail. I emailed and inquired. Within a days time I received an email from someone at the company (employee? relative? unknown), telling me the overfeed was out of stock and not going to be back in stock for a long time, and that was holding up my shipment. No big deal, only it would have been nice to have been told this.

Anyway, I didn't need the overfeed, it was a nice-to-have, so I said just ship it without the overfeed please, and they did and I had it within a few days.

So, I think it's just run by a family or very small crew, so maybe they are having difficulty with keeping the site up to date and communicating with customers. Once that issue was resolved though, it seemed like a reasonable shipping time.

Excited to try the pen. Have heard many good things. Thanks for posting all this info. Still good stuff 10 years on!

Matt