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Exceptionally slow and

Exceptionally slow and erratic delivery - I ordered some in 2008 - arrived in the UK a month later. Ordered new ones in 2011, but they did not arrive & no replies to emails. Thankfully I used PayPal so I raised a complaint on there & got my money back. Personally I shall be looking into copying the pen & making it with injection-moulding - that way I can at least provide a decent supply chain - I have raised this idea with Mr Ackerman, but, as usual no reply - so I guess he's not bothered about an alternative supplier. Any comments on this are welcomed.
Besides, he'd never get to grips with European laws if his manufacturing techniques are anything to go by ;-)