When I first installed it there was some problem but I can't remember what. Could be the same problem. But I'm using Photoshop instead of the Canon software for scanning.
You can try searching online to see if anyone else have your problem. Or contact Canon.
@Helen
I'm actually using the scanner on the Mac.
When I first installed it there was some problem but I can't remember what. Could be the same problem. But I'm using Photoshop instead of the Canon software for scanning.
You can try searching online to see if anyone else have your problem. Or contact Canon.